The Hallway Track
8 tracked signals on telco.
Amdocs and AWS deployed a multi-agent telco support system saving 61,000 hours of wait time at PLDT.
“I'm choosing the right model to the right task... using Claude for reasoning, but using the Amazon Nova for these fast queries. And this is reduce our tokens by 95%.”
AWS AI Factories bring full cloud AI stack including Bedrock on-premise to telco data centers.
“it's not only about GPUs and AWS AI chips, but we also bring services like AWS Bedrock and SageMaker into the customer premise”
Circles telco saw 22% ARPU increase and 9% churn reduction using OpenAI API and Codex
AWS and Salesforce co-developed agentic 'ICT-in-a-Box' to automate telco B2B managed-services quote-to-cash.
“we can bring the power of both Salesforce and AWS, together with the agentic capabilities to drive an agent led end to end, quote to cash process”
AWS and Symphonica use MCP and Kiro to deploy safe agentic AI into telco networks
“only workflows behind that MCP layer would be accessed by the agent”
Telcos are building sovereign AI factories using NVIDIA's NCP reference architecture for in-country AI infrastructure.
Salesforce says telco AI adoption lifted industry growth from 1% to nearly 5%.
“So vibe coding is great but it is not the answer for solving complex problems.”
Claro Brasil built a self-service cloud portal on AWS Outposts, cutting costs over 40%.
“with the Claro portal, our customers are having a 30% of efficiency in their operations and more than 40% cost reduction”