How to Put AIforce to Work Across Your Business | Dreamforce 2026
Salesforce demos AIforce with IT help desk Slack bot and multi-framework developer platform
“build, deploy, and govern anywhere”
Salesforce showcased two internal AIforce use cases at Dreamforce 2026: an IT help agent embedded in Slack using the Data 360 MCP for automated ticket resolution across 80,000 employees, and a multi-framework developer platform allowing React apps to run natively on Salesforce with built-in security. The demos position AIforce as Salesforce's internal proof-of-concept story, but the content is marketing-heavy with limited new technical depth or industry-shifting announcements.