Agents in Orbit: Workflows, Not Autopilot — Eduardo Simon & Javier Casal, Flywire
Flywire built 'Orbit,' an internal AI agent platform favoring structured workflows over autonomous autopilot
“routine killer”
Flywire's AI platform team describes building Orbit, an internal agent infrastructure that prioritizes structured workflow automation over fully autonomous agents to meet PCI DSS and SOC 2 requirements across 400 engineers. The talk positions 'workflows, not autopilot' as the right paradigm for AI agents in regulated, high-stakes environments. This is a practitioner case study on how compliance constraints shape agent architecture decisions, relevant to enterprise teams evaluating agentic AI adoption.