The Hallway Track
Product Launches

The Agentforce Keynote in 2 Minutes #DF26

Salesforce · Sep 18, 2026 · Product Launches

Salesforce touts Agentforce ROI playbook and launches Agent Optimizer with now-free, unmetered observability.

“But my favorite part of observability is that it's now unmetered. That means it's free, y'all.”

At Dreamforce 2026, Salesforce pitched a three-step Agentforce ROI playbook (deploy, customize, optimize) and announced Agent Optimizer, an agent-led feature that automates fixing and tuning agents. Notably, agent observability is now unmetered and free, signaling Salesforce's push to lower barriers for enterprise agent adoption.

salesforce agentforce ai-agents dreamforce observability

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