FSI Sydney 2026: Running AI Agents at Scale - Trust, Governance and Control in Financial Services
NAB and PwC say financial services AI has shifted from building agents to governing them at scale
“The value is there. Clients are starting to see that emerge clearly.”
At AWS FSI Sydney 2026, PwC and National Australia Bank presented a real-world 'Agentic AI blueprint' covering trust, accountability, and observability for hundreds of AI agents in regulated production environments. PwC's Ted Baler noted that enterprise client conversations have evolved past 'can agents deliver value?' to 'how do we scale and govern them?' NAB's journey offers a reference architecture for financial services firms navigating the same transition.