Koa, built on @NVIDIA Nemotron, is Salesforce's first CRM reasoning model for Agentforce
Salesforce introduces Koa, its first CRM reasoning model for Agentforce.
“our commitment to customer trust has always been maintained.”
Salesforce has launched Koa, its first reasoning model for CRM designed to enhance customer interactions. Built on NVIDIA's Nemotron, Koa aims to assist agents in making complex decisions while maintaining customer data privacy.