Why Can't Anyone Answer Questions About the Business? — Garrett Galow, WorkOS
WorkOS built an internal tool called Studio to let non-technical staff self-serve business and customer data questions.
“We power enterprise platform features for the likes of Cursor, Anthropic, OpenAI.”
A WorkOS product lead describes the common bottleneck where business questions require technical staff with SQL/data access, creating slow back-and-forth. To solve this internally, WorkOS built 'Studio,' a workspace letting employees answer questions and build their own dashboards. It is a useful internal-tooling pattern but a minor signal for the broader AI industry.