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Grow Audience Engagement & Ad Revenue with AI | Media Keynote, Dreamforce 2026

Salesforce · Sep 16, 2026 · Industry Trends

AC Milan uses AI to enhance fan engagement and revenue opportunities.

“This is not a sports story here. This is not a sports keynote either.”

The keynote emphasized how AC Milan leverages AI to capture fan interactions through various signals, creating opportunities for deeper relationships and increased revenue. This reflects a growing trend in sports and entertainment to use AI for engagement strategies, highlighting the importance of data in transforming customer relationships.

AI fan engagement sports revenue

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