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Highlights from the AI Enterprise Harness Keynote at #Dreamforce2026

Salesforce · Sep 21, 2026 · Product Launches

Salesforce debuts an 'AI harness' that wraps models with enterprise context, permissions, and governance to run agents.

“The model brings the intelligence, and the harness brings your business.”

At Dreamforce 2026, Salesforce introduced the 'AI harness,' a layer around probabilistic models that supplies enterprise context, workflows, policies, and permissions so agents can act safely and be governed like users with their own identities. It signals the shift from application-centric to intelligence-centric enterprise software, positioning proprietary data and context—rather than the models themselves—as durable competitive advantage.

salesforce agentic-ai enterprise-ai ai-governance agent-identity dreamforce

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