The Enterprise AI Harness for the Agentic Enterprise | Dreamforce 2026
Salesforce is shifting the enterprise from an application-centric to an intelligence-centric era where agents do the work.
“instead of doing all the work yourselves like the practitioners are essentially going to ask the agents to get work done by them”
At Dreamforce 2026, Salesforce's new president and chief platform officer Rohan Kumar framed the AI transition as a move from an application-centric era, where people click through apps, to an intelligence-centric era where agents execute work. He positioned Salesforce's stack (AIforce, Agentforce, Customer 360, Data 360) as the harness enabling this shift, signaling how a major enterprise vendor is repositioning its entire platform around agentic AI.