Agents in Production: How OpenGov Built and Scaled OG Assist - Gabe De Mesa, OpenGov
OpenGov built and scaled OG Assist, a production AI agent embedded across its government ERP product suite.
An OpenGov engineer details the architecture behind OG Assist, a production AI agent embedded in the company's government ERP products, covering the agent loop, A2A protocol, evals, sandboxing, long-context management, and observability. It's a practical real-world case study of scaling agents in production, though the transcript is largely introductory with limited concrete technical detail or novel findings.