How IskayPet unified corporate knowledge with Amazon Bedrock Managed Knowledge Bases
IskayPet deployed a managed RAG knowledge assistant across 4 languages using Amazon Bedrock.
IskayPet, a 330-store Iberian pet care company, replaced manual SharePoint document search with a managed RAG assistant built on Amazon Bedrock Managed Knowledge Bases, handling four languages and three countries with no vector database infrastructure to operate. The solution was built using Kiro with Claude Haiku 4.5 and leverages Bedrock's native SharePoint connector, hybrid search, and managed reranking. This is a vendor case study showcasing managed RAG for enterprise document Q&A, useful as an implementation reference but not a novel industry signal.