Quoting Greg Brockman
People resist AI agents acting as intermediaries even for tasks they'd welcome from humans
“people really don't like when a coworker's chatgpt contacts them asking for help with a task, even when they'd be perfectly happy doing that same work if asked by that coworker.”— Greg Brockman
OpenAI President Greg Brockman shares an internal observation from OpenAI's own Slack usage: employees react negatively to AI agents contacting them on a coworker's behalf, even for tasks they'd happily do if asked by the human directly. The finding surfaces a core tension in agentic AI deployment — people want AI to give time back or enhance human connection, not insert itself as a layer between people. Coming from the co-founder of the company most aggressively pushing agentic AI, this is a notable signal about the human-relationship limits of autonomous AI action.