How RingCentral builds AI-native work from engineering to ops
RingCentral uses ChatGPT Work and Codex to unify AI development and operational intelligence
RingCentral is deploying OpenAI's ChatGPT Work and Codex across engineering and operations to accelerate AI product development and centralize operational intelligence. The case study signals growing enterprise adoption of OpenAI's productivity and coding tools in a unified workflow. As a communications platform company, RingCentral going AI-native across both eng and ops is a notable enterprise pattern, though the content is thin on specifics.