The Hallway Track
Product Launches

Ringg’s AI agents resolve up to 65% of customer calls with OpenAI

OpenAI · OpenAI Blog · Sep 23, 2026 · Product Launches

Ringg's GPT-5.6 agents resolve up to 65% of customer calls at 90% lower cost than GPT-4.1.

“Ringg powers multilingual agents across voice, chat, WhatsApp, and web for 90% less cost vs. GPT-4.1.”— OpenAI

OpenAI highlights customer Ringg using GPT-5.6 to run multilingual voice, chat, WhatsApp, and web agents that resolve up to 65% of customer calls at 90% lower cost than GPT-4.1. It signals maturing production deployment of frontier models for cost-effective, autonomous customer service, reinforcing OpenAI's enterprise agent traction.

OpenAI GPT-5.6 customer-support-agents voice-AI cost-efficiency

Watch / read the original source →