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Building the Agentic Enterprise: Secrets from Early Adopters

Salesforce · Salesforce News · Sep 17, 2026 · Industry Trends

Salesforce customers are leading the agentic revolution.

“Salesforce customers are at the forefront of the agentic revolution, and they’re already seeing real-world value from it.”— Salesforce

Salesforce highlights how its customers, like Box and Engine, are adopting agentic technologies to enhance efficiencies and customer experiences. This trend signifies a broader shift in the industry towards more proactive and autonomous enterprise strategies.

Salesforce agentic enterprise customer experience

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