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How Fanatics and OpenAI streamline the fan experience

OpenAI · OpenAI Blog · Oct 26, 2026 · Product Launches

Fanatics' OpenAI-powered Shop the Look feature drove 10% higher engagement across 30,000 MLB products

Fanatics deployed OpenAI to power a 'Shop the Look' feature helping fans complete game-day outfits. Early testing across ~30,000 MLB products showed a 10% engagement lift. This is a concrete enterprise deployment case study from OpenAI, though the signal is narrow to retail/sports e-commerce.

openai retail-ai personalization sports-commerce

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