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Salesforce has built the TSA a new AI agent to make travelling less awful for everyone

Salesforce · Salesforce News · Sep 30, 2026 · Product Launches

Salesforce built an AI agent for the TSA to streamline airport security and travel

Salesforce has deployed an AI agent for the U.S. Transportation Security Administration, marking a notable expansion of enterprise AI agents into federal government operations. This signals Salesforce Agentforce moving beyond CRM into critical public-sector infrastructure. Government adoption of commercial AI agents is an accelerating trend worth tracking for its policy and procurement implications.

salesforce agentforce government-ai tsa enterprise-deployment

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