How AI is expanding what people do at work
OpenAI research shows ChatGPT users are taking on tasks across roles, reshaping job boundaries.
New OpenAI research finds that ChatGPT users are expanding their work scope by performing tasks traditionally outside their job roles. This signals a structural shift in how AI is redistributing work rather than simply automating it. The finding matters because it reframes the AI-jobs debate from replacement to role expansion and blurring of professional boundaries.