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[AINews] OpenAI reports median internal Codex output tokens grew 56x in Research, 32x in Customer Support, 27x in Engineering, and 13x in Legal since November 2025.

Latent Space Blog · Jun 26, 2026 · Research Findings

OpenAI's internal Codex output token usage surged across non-coding departments since November 2025, led by Research at 56x.

“by June 2026, median use was 56 times higher than in November 2025. Customer Support rose 32 times and Engineering rose 27 times, while Legal grew more gradually but still reached 13 times its November level.”

OpenAI's Economic Research reports that internal Codex output token usage exploded across non-engineering departments over six months, with Research up 56x, Customer Support 32x, Engineering 27x, and Legal 13x since November 2025. It signals that AI agent adoption is deepening beyond coding into broader knowledge work, even among employees who already had unlimited access.

openai codex ai-adoption agents enterprise-productivity

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