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How Smartsheet built a remote MCP server on AWS

AWS Machine Learning Blog · Jul 17, 2026 · Engineering Insights

Smartsheet built a remote MCP server on AWS saving 3 billion tokens via AI-optimized interfaces.

“Smartsheet builds once and every agentic client benefits immediately.”

Smartsheet deployed a production remote MCP server on AWS that gives AI agents structured access to its work management platform, with a single layer serving both internal (Smart Assist) and external clients (Amazon Quick, Claude Desktop). The AI-optimized interface has saved over 3 billion tokens by reducing hallucination risk and minimizing token cost. This is a concrete enterprise case study of MCP at scale, relevant to any organization evaluating agentic integration patterns for SaaS data.

MCP enterprise AI agentic workflows AWS token optimization Smartsheet

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