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FTC to Require Cox Media Group, Two Other Firms to Pay Nearly $1 Million to Settle Charges They Deceived Customers About “Active Listening” AI-Powered Marketing Service

Simon Willison · May 22, 2026

FTC fines Cox Media Group $1M for falsely claiming AI 'active listening' ad targeting used voice data

“this service did not, in fact, listen in on consumers' conversations or use voice data at all—nor did the service accurately place ads in customers' desired locations. Instead, the service the companies provided consisted of reselling—at a significant markup—email lists obtained from other data brokers.”